Dette hjalp hos mig:
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An unusable QuickTime preference can cause Safari to quit when you
click on a media link. To check for that issue, follow these steps:
1. If Safari is open, quit it (Command-Q).
2. Click the Finder icon in the Dock.
3. Choose Go > Go to Folder.
4. Type: ~/Library/Preferences/
5. Click Go.
6. Locate this file: com.apple.quicktime.plugin.preferences.plist
7. Drag the file to the desktop.
8. Reopen Safari.
If behavior is back to normal, move the
"com.apple.quicktime.plugin.preferences.plist" to the Trash. It will
be recreated as needed by Mac OS X.
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Her følger den lange forklaring:
TITLE
Safari: Safari Quits Unexpectedly
Article ID:
Created:
Modified: 107657
8/26/03
9/2/03
------------------------------------------------------------------------
TOPIC
This document explains how you can troubleshoot Safari if it
unexpectedly quits. General troubleshooting presented here may also
help with some other issues, as noted below.
------------------------------------------------------------------------
DISCUSSION
Symptom
Safari quits unexpectedly while you are browsing. You may see an alert
message, or Safari may simply go off screen without any notification.
Note: If Safari does not actually quit, this document may or may not
help. If Safari can load websites but some pages contain features that
do not behave as expected (particularly interactive features), this
document could help in that situation. However, if the symptom is that
Safari remains open but cannot load a page or pages, try these two
documents first:
107641: "Safari: 'Times RO' Font May Cause Some Pages Not to Load"
106798: "Mac OS: Troubleshooting 'A connection failure has occurred',
'The specified server could not be found' or Similar Messages"
Products Affected
* Safari 1.0 or later
Solution
The solution for this issue is divided into three sections, starting
with the easiest and least invasive actions.
I. Restart the computer, if required
First, you should reopen Safari. If Safari can open (launch), continue
to Section II.
If Safari cannot successfully open, you should restart the computer.
Note: Restarting the computer only resolves this issue in certain
cases, but you should try it first because it is quick and
non-invasive. Sometimes another system process required by Safari,
such as "configd", may quit. Restarting the computer forces restart of
these other processes.
II. Check the QuickTime preference
An unusable QuickTime preference can cause Safari to quit when you
click on a media link. To check for that issue, follow these steps:
1. If Safari is open, quit it (Command-Q).
2. Click the Finder icon in the Dock.
3. Choose Go > Go to Folder.
4. Type: ~/Library/Preferences/
5. Click Go.
6. Locate this file: com.apple.quicktime.plugin.preferences.plist
7. Drag the file to the desktop.
8. Reopen Safari.
If behavior is back to normal, move the
"com.apple.quicktime.plugin.preferences.plist" to the Trash. It will
be recreated as needed by Mac OS X.
III. General troubleshooting
Sections I and II focused on known issues. This section shows you how
to find the cause of the issue when you don't know what is causing
Safari to quit. As before, the easiest steps are presented first.
A. Reset Safari
If Safari will not open, continue to Section B. If Safari will open,
follow these steps:
1. Choose Safari > Reset Safari.
2. Click the Reset button in the resulting dialog.
Bad cache information or cookies could lead Safari to quit, so
clearing them in this manner may help. Though a cookie itself should
not cause Safari to quit, it can take you back to a state or area of a
website where content causes the issue.
B. Check for software updates
Be sure that your software is up to date. Software that is out of
date, particularly Java, may lead to incompatibilities with website content.
For help with this, see technical document 106704, "Mac OS X: How to
Update Your Software".
Note: If Safari still will not open when your software is up to date,
skip to Section E.
C. Note where Safari quits
If your software is up to date and Safari always quits on the same
website, then the cause is most likely a piece of incompatible content
on that website. Completing the other steps in this document could
help, but in many cases there is no immediate solution. When that is
the case, you should use feedback links on the affected website to
describe the issue to its owners. You can also notify Apple of the
issue. To do that, choose Safari > Report Bugs to Apple.
D. Watch for active and media content
You should also pay attention to see if Safari quits when certain
types of active or media content are present.
Active content is a category that includes many different
technologies. Generally, it invokes another process in your web
browser. It may cause pop-up ads to open; it may be a game that
appears in a browser window; or it may interface with a Web-based
application, such as online banking.
Media content relies on plug-in software to display sound, pictures,
animations, and movies. Plug-in software adds capabilities to your Web
browser that it did not originally have. Safari does not, for example,
have the innate ability to display Flash movies. But with the Flash
plug-in installed in the correct folder, the Flash movie is
automatically displayed as part of a Web page.
Updating third-party plug-in software, such as Macromedia Flash
Player, may resolve an issue caused by incompatible content. You can
see which plug-ins you have by looking in the folder /Library/Internet
Plug-Ins. Check the plug-in manufacturer's website to be sure you have
the latest version installed for the type of content you are viewing.
To isolate an issue to active content, you may temporarily disable it.
Follow these steps:
1. Choose Safari > Preferences.
2. Click the Security icon.
3. Deselect the four checkboxes to the right of Web Content.
4. Close the Preferences window.
5. Go back to the page where the issue occurs.
Note that many web page features will not be available when these web
content options are turned off. But if the issue does not occur when
they are off, the issue is probably linked to one of them. You can
turn them back on one at a time, testing after each. Though this may
not lead to an immediate solution, this can help you submit feedback
to the site owner or to Apple.
E. Troubleshoot your home directory
If you have not already restarted the computer, do so now. Check to be
sure that the issue still occurs after restarting the computer.
Next, log in as a new user. If there is only one account on your
computer, or if you don't know how to do this, you would follow these
steps:
1. Click the Finder icon in the Dock.
2. Choose Apple menu > System Preferences.
3. Choose View > Accounts.
4. Follow the prompts to create a new user account.
5. Quit System Preferences.
6. Choose Apple menu > Log Out.
7. Log back in as the new user.
Check to see if the issue affects the new user. If it does, then skip
to Section G.
If the issue does not occur when logged in as the new user, you have
isolated the cause to something in your own home directory. To isolate
it to a particular item, log back in as yourself and complete Section
F.
F. Isolating items in a home directory
The files and folders you need to troubleshoot are listed below Step
8. Move only one file or folder at a time. For each folder listed,
follow these steps:
1. Quit Safari.
2. Drag the file or folder to the desktop.
3. Reopen Safari to see if it works.
4. If Safari does not work, skip to Step 6.
5. If Safari works, you have located the file or folder containing the
affected file. Leave this item on the desktop (do not move it to the
Trash), and continue to Section G.
6. Be sure that Safari is quit. Force quit it if needed, by choosing
Apple menu > Force Quit and using the resulting dialog.
7. Drag the item from the desktop back to its original location.
8. Continue to the next item on the list, repeating these steps until
you find the affected item. If you reach the end of the list without
isolating to one file or folder, be sure that you have replaced all
items to their original locations, then continue to Section G.
List of files and folders to test
Note: The tilde (~) character represents your home folder. The slash
character (/) separates the names of enclosed folders.
~/Library/Preferences
~/Library/Safari
~/Library/Cookies/Cookies.plist
~/Library/Application Support/WebFoundation/HTTPCookies.plist
G. Finishing up
If you identified a file or folder that was causing the issue in
Section F, consider calling Apple Technical Support to inform us which
one it is.
If you have an issue that still has not been resolved, you may try
these two options:
1. Drag Safari to the Trash, download the installer from
http://www.apple.com/safari, and reinstall.
2. Try using a different browser for the affected website. Remember
that submitting site feedback, as described in Section C, can help
lead to a solution.
You may locate other web browsers using these sites:
Macintosh Product Guide
http://www.guide.apple.com
VersionTracker
http://www.versiontracker.com/
Tip: Click the tab for your version of Mac OS then search on "web
browser".
Additional Information
You should seek additional support information from documents included
with third-party software, from Web-based help at the software
manufacturer's website, or by contacting the third-party's support
personnel when applicable.
Mention of third-party websites and products is for informational
purposes only and constitutes neither an endorsement nor a
recommendation. Apple assumes no responsibility with regard to the
selection, performance or use of information or products found at
third-party websites. Apple provides this only as a convenience to our
users. Apple has not tested the information found on these sites and
makes no representations regarding its accuracy or reliability. There
are dangers inherent in the use of any information or products found
on the Internet, and Apple assumes no responsibility in this regard.
Please understand that a third-party site is independent from Apple
and that Apple has no control over the content on that website.
Document 17159: "Locating Vendor Information" can help you search for
a particular vendor's address and phone number.
--
Arbejdskraft tilbydes: Video, foto, streaming, internet, Mac...
Mikael Kern - Steadicam Owner/Operator - Lighting Cameraman
EFP/ENG/OB/SNG Rentals -
http://www.kern.dk
Mikael Kern Film, DK-2000 Frederiksberg, Denmark - Mail: nospam@kern.dk
(:-{d)