Man skal åbenbart installere driveren FØR sp2!!
Svar fra Logitech :
RESOLUTION:
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The following information contains some diagnostics from Customer
Support Document #1226, "Standard Diagnostics for Logitechr Pointing
Devices Under Windows 2000." The MouseWare 8.x or earlier should NOT
be installed under Windows 2000. Please note that only MouseWare 9.x
should be installed in this operating system. If you have a previous
version of MouseWare, please download the latest drivers for Windows
2000 from
www.logitech.com/cf/support/mousefiles.cfm If you have
previously installed MouseWare 8.x or earlier into Windows 2000, it is
recommended you uninstall it first. After you have successfully
uninstalled all previous versions of MouseWare, then install MouseWare
9.x. If you are planning to upgrade to Windows 2000 from a previous
version of Windows, it is recommended that you uninstall any version
of currently installed MouseWare, (including MouseWare 9.x), BEFORE
upgrade to Windows 2000. After you have successfully upgraded to
Windows 2000, then install MouseWare 9.0.
Logitech mice do not need MouseWare to function; Logitech mice utilize
Windows 2000 internal drivers which support all 3 buttons of a
Logitech pointing device. However, these drivers do NOT offer button
assignments (such as a middle button double click). The default
Windows 2000 drivers will send a middle button event to the system
when the middle button is depressed, but it is up to the application
in use to assign a function to this middle button event. Wheel/Roller
functionality is also inherently supported by the Windows 2000
operating system in all Microsoft Office compatible applications. For
full functionality of your Logitech Pointing device, please install
MouseWare.
In general, a Logitech pointing device should work once it has been
connected to either the PS/2 mouse port, USB port, or Serial port. If
Windows 2000 did not detect a mouse on the system, the pointer does
not move, or the pointer behaves erratically, it can be caused by any
of the following hardware issues:
*A port specific pointing device connected to the wrong port. For
example, a serial only mouse connected to a PS/2 mouse port.
*Using a non-Logitech adaptor. (Verify any previous adapters have been
removed.)
*A hardware conflict with another device in the system, such as an IRQ
or address conflict.
*A disabled, defective, or incorrectly configured port.
*A defective pointing device. This can be verified by trying the
pointing device on a second system. If the device fails on another
system, please contact Logitech Customer Support to inquire about a
warranty replacement.
*A basic compatibility issue with Logitech hardware and the system
port. This can be identified by trying another mouse connected to the
same system and port the Logitech mouse was connected to. If a second
mouse fails on the same port, the problem may be with that system or
port. Please contact the system manufacturer for troubleshooting port
problems.
*Use of an extension cable, switch box. or a port replicator. Logitech
does not support the use of these devices with our pointing devices.
If a switch box, extension cable, or port replicator is being used,
please remove it and try connecting the pointing device directly to
the system.
If there is a mouse pointer on the screen but it does not move or
stops moving and you have verified the mouse and port are functional,
then it maybe a configuration issue. When this happens, verify the
keyboard still works by pressing the "Caps Lock" key. If pressing the
"Caps Lock" key does not change the Caps Lock indicator, the whole
system may be locked up. In cases where the computer system is locked
up, it maybe a general system issue. However, if the keyboard
functions at the time the mouse cursor stops moving, verify the status
of a Logitech entry in Device Manager. Use the following instructions
to verify an entry in Device Manager:
Press the "CTRL" and "ESC" keys to open the "Start" Button.
Using the arrow keys, highlight "Settings".
Using the arrow keys, highlight "Control Panel" and press the [enter]
key.
Using the arrow keys, highlight "System" and press the [enter] key.
Use the right arrow key to select the "Hardware" tab.
Using the tab key highlight the Device Manager button and press the
enter key.
Press the tab key once, then using the down arrow key, highlight the
"Mouse and other pointing devices" icon.
Press the right arrow key to view the mouse type icons.
If there is an exclamation point (!) or a "red X" on the mouse type
icon, this means there may be a problem with this device, or the
device maybe set to "Disabled". Press the down arrow key to highlight
each pointing device icon listed with errors and press the Delete key.
When the "Confirm Device Removal" box appears, press the enter key.
Follow this same procedure until all the pointing device icons with
errors have been removed. Now press the Alt-A keys and from the
"Action" menu, select "Scan for hardware changes" and press the enter
key. You may also do a safe shutdown and restart to allow Windows to
redetect the pointing device hardware. If Windows does not redetect
your mouse, launch the Add New Hardware Wizard from the Windows
Control panel. Use the steps above to open the Control Panel, then
highlight the Add New Hardware icon and press the [enter] key. Follow
the onscreen prompts to detect a pointing device. If the mouse pointer
still does not move, you may also try the "Troubleshooter" offered by
Windows 2000. The Windows 2000 troubleshooters help you diagnose and
solve technical problems that are occurring with your computer.
There are several instances in which a Logitech pointing device may be
identified incorrectly, yet the device still functions. The first
situation in which this may happen is when a Logitech serial mouse or
USB mouse is attached after MouseWare was installed. The Mouse
Properties is updated to the Logitech Enhanced Mouse Properties
(indicated by 6 tabs), however the USB or serial mouse is not
pictured. Performing the Driver Update as described in the full
version of this document (available on
www.logitech.com/cf/support/1226.cfm) should resolve this issue.
The second situation, similar to the one just described, is when
MouseWare incorrectly detects the device. In these cases, the control
panel is updated to the Logitech Enhanced Mouse Properties, but the
picture does not represent the device you are using. This symptom is
most frequently seen on laptop computers when the external mouse is
plugged into the PS2 port.
Another situation in which a Logitech mouse is not identified
correctly is when Logitech drivers are not loaded after an
installation of MouseWare. In these cases, the mouse control panel is
not updated to the Logitech Enhanced Mouse Properties box and there is
a picture of a two button mouse.
To distinguish which of the above situations apply to your issue,
first verify the Logitech mouse drivers are enabled by doing the
following:
Click on the "Start" button on the Windows Desktop.
Select "Settings", then "Control Panel".
From the Control Panel, double click on the "System" icon.
From the System Properties, click on the "Hardware" tab.
Click on the "Device Manager" button.
From the Device Manager, double click the "Mouse" icon.
Double click on the Mouse Type icon.
From the Mouse Properties dialog box, click on the "Driver" tab, and
verify the "Driver Provider" is Logitech. If the driver provider is
Logitech, please obtain Customer Support Document # 1022, "Logitech
Pointing Devices: Installation on Notebooks and Laptops." If you are
using a IBM ThinkPad 500/700 Series notebook, please request Customer
Support Document # 1024, "Using Logitech Premium Pointing Devices with
the IBM ThinkPad 500/700 Series."
However, if the driver provider is Microsoft, you must update the
drivers to Logitech. The driver update procedure is described in
detail in the full version of this document. Also, if the above
situations did not resolve your issue, or were not described, please
download the full version of this document, available at:
www.logitech.com/cf/support/1226.cfm
Morten Bowman Hansen
bowman@mail1.stofanet.dk